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Last updated: September 16, 2026

Terms of Use

These terms govern the use of Trippin, the app and website at app.mytrippin.app and mytrippin.app (also reachable at the earlier addresses app.trippin.muamba.net and trippin.muamba.net). By creating an account or using the service you agree to them and to the Privacy Policy.

1. The service

Trippin is a shared workspace for planning group trips: transport, stays, activities, documents and a calendar in one place, with AI features to read confirmations and answer questions about the trip.

Trippin is a product of MaidPad LLC, based in Kansas, United States. "We" and "our" in these terms refer to it.

The service has a free plan and paid features, described in section 7. We do not guarantee continuous availability or the absence of errors. We may change, suspend or discontinue features or the whole service, with reasonable notice whenever possible.

2. Your account

  • You must be at least 16 years old to create an account.
  • The account is personal: one per person, with a real e-mail address you control.
  • You are responsible for keeping your password secret and for everything done with your account. If you suspect unauthorized access, change your password and let us know.

3. Your content

Everything you put into Trippin remains yours: trips, bookings, documents, attachments and notes. You grant us only the license needed to run the service: to store that content, show it to you and the trip's members, and process it with the services listed in the Privacy Policy.

When you enter other people's data (travelers, invite e-mails), you confirm that you have their permission to do so.

4. Acceptable use

When using Trippin, you agree not to:

  • Use the service for unlawful purposes or to store unlawful content.
  • Enter third parties' data without their permission.
  • Use the AI features or the service for purposes unrelated to trip planning.
  • Attempt to access other people's trips, accounts or data.
  • Use automation, scraping or any means that overloads or circumvents the normal operation of the service.

5. AI and flight status

Automatic reading of confirmations, the question assistant, activity suggestions and flight status information are informational features and may contain errors. Always check the data extracted from a confirmation before relying on it, and confirm flight times and status directly with the airline.

Trippin is not liable for missed flights, wrong bookings or any decision made on the basis of incorrect information shown by the service.

6. Sharing and public links

Members of a trip see its data. Public links you create, such as the shared day and the calendar link, are accessible to anyone who has them. You are responsible for deciding who you share those links with and for what they do with them.

7. Paid features

Trippin has a free plan and paid features. Until charging starts, everything is included for everyone. Once it does, some features, such as unlimited booking scans and assistant questions and automatic flight alerts, require a paid plan: pro trip, which unlocks one trip for all its members, or pro annual, which covers every trip you create. What each plan includes and its price are shown in the app before any purchase, and nothing is charged without your acceptance.

Purchases are one-time payments with no automatic renewal. Pro trip is valid for 12 months from purchase or until 30 days after the trip ends, whichever is later, capped at 24 months. Pro annual is valid for 12 months; buying again adds 12 months to the current end date. Trips created before plans existed keep every feature at no cost.

Payments are processed by Paddle.com Market Ltd. (Paddle), our authorized reseller and merchant of record: Paddle charges you, issues the receipt and collects any applicable taxes. Paddle's terms apply to the payment transaction. We never receive or store your card details.

Refunds: you can request a full refund within 14 days of purchase, by writing to the contact address below or through Paddle. After that there is no pro-rated refund. A refund ends the corresponding plan. The Refund Policy at mytrippin.app/refunds details how to ask and the timing. We may change prices and what each plan includes; changes never affect what was already bought.

8. Suspension and termination

We may suspend or terminate accounts that violate these terms, with notice whenever possible. You may close your account at any time; the Privacy Policy describes what is deleted.

9. Disclaimers and limitation of liability

Trippin is provided "as is", without a guarantee that it will meet all your needs or run without interruption. To the extent permitted by consumer protection law, we are not liable for indirect damages, lost profits or losses arising from the use of or inability to use the service. Nothing in these terms excludes rights the law grants you as a consumer.

10. Governing law and venue

These terms are governed by the laws of the State of Kansas, United States, where Trippin is operated, and the courts of that state have jurisdiction over any dispute. If you use Trippin as a consumer, you keep the rights and venue guaranteed by the law of your country of residence.

11. Changes to these terms

We may change these terms. When the change is meaningful, we will let you know by e-mail or inside the app. Continuing to use the service after the notice means accepting the new terms. The date at the top identifies the version in force.

12. Contact

Questions about these terms: contact@muamba.net.